Privacy POLICY

 

Effective Date: July 3, 2025

Last Updated: July 3, 2025

 

Welcome to Zelpho (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and website (collectively, the “Services”).

1. 

Information We Collect

a. Information You Provide to Us

  • Account details: Name, email address, phone number, password, profile picture.
  • Booking information: Appointment requests, service preferences, location.
  • Payment details: We use third-party payment processors; we do not store card details directly.

b. Information We Collect Automatically

  • Device Information: IP address, browser type, mobile device ID, operating system.
  • Usage Data: Pages visited, actions taken in the app, session duration.

 

c. Information from Third Parties

  • If you sign in via Google, Apple, or social platforms, we may access basic profile info.

 

  • 2. 

How We Use Your Information

 

We use your information to:

  • Create and manage user accounts
  • Facilitate bookings between clients and service providers
  • Communicate updates, confirmations, and promotional offers
  • Process payments securely
  • Improve user experience and our app’s performance
  • Enforce our terms and prevent fraud or misuse

3. 

How We Share Your Information

We do not sell your personal information.

We may share your information with:

  • Service Providers: To fulfill bookings (e.g. your chosen nail tech, hairstylist, chef).
  • Payment Processors: Such as Stripe, for secure payment handling.
  • Legal authorities: If required by law or to protect rights, safety, or compliance.

4. 

Your Choices & Rights 

You can:

  • Access, update or delete your profile at any time
  • Opt out of marketing emails or push notifications
  • Request data deletion by emailing:info@zelpho.net

5. 

Data Security

We use industry-standard encryption, secure servers, and access controls to protect your data. However, no online transmission is 100% secure.

6. 

Children’s Privacy

Zelpho is not intended for children under 13. We do not knowingly collect data from minors.

7.

Changes to This Policy

We may update this Privacy Policy. We will notify users of significant changes via the app or website.

8. 

Contact Use If you have any questions about this Privacy Policy, please contact us at:

📧 Zelpho

📍Mitcham, United Kingdom

info@zelpho.net

 

 

© Zelpho 2025 — All Rights Reserved.